Privacy policy

Last Updated: April 23, 2026

1. Scope of This Privacy Policy

This Privacy Policy describes how Gator Magnetics, Inc. ("Gator Magnetics," "we," "us," or "our") collects, uses, discloses, stores, and otherwise processes personal information when you visit gatormagnetics.com, purchase our products, contact us, sign up for emails or text messages, interact with our advertisements or social media pages, participate in promotions, submit reviews, or otherwise engage with us online or offline.

This Privacy Policy applies to information we collect through our website, customer service communications, email and SMS marketing, advertising and analytics tools, social media interactions, and any other related sales, marketing, or events that link to or reference this Privacy Policy.

2. Information We Collect

We may collect personal information you provide directly to us, personal information collected automatically when you use our website or interact with our communications, and personal information we receive from service providers, business partners, advertising platforms, analytics providers, payment processors, fraud prevention vendors, social media platforms, and shipping or fulfillment partners.

The personal information we may collect includes your name, email address, phone number, shipping address, billing address, company name, order history, customer service records, product interests, marketing preferences, SMS consent status, and other information you choose to provide to us.

We may also collect payment-related information in connection with purchases. Payment card data is typically processed by our payment and ecommerce providers rather than stored in full by us.

We may automatically collect online and device information such as IP address, browser type, device identifiers, cookie identifiers, pixels, tags, session information, referring URLs, browsing behavior on our site, pages viewed, products viewed, cart activity, purchase events, approximate location derived from IP address, and interactions with our emails, texts, or advertisements.

We may create or receive inferences and audience information based on your purchases, browsing activity, campaign engagement, and likely interests in our products.

We may also collect or use hashed identifiers, such as hashed email addresses, hashed phone numbers, or other hashed customer identifiers, for measurement, attribution, suppression, audience matching, and advertising purposes.

3. Sources of Personal Information

We collect personal information directly from you when you place an order, create an account, fill out a form, contact customer support, subscribe to email or SMS messages, submit a review, enter a promotion, or otherwise communicate with us.

We collect personal information automatically through cookies, pixels, SDKs, tags, server logs, and similar technologies when you use our website, interact with our emails, view our ads, or engage with our content on third-party platforms.

We may receive personal information from third parties such as Shopify and other ecommerce tools, payment processors, shipping providers, review platforms, customer support platforms, social media companies, advertising networks, analytics providers, fraud prevention vendors, and other service providers or business partners that support our operations.

4. How We Use Personal Information

We may use personal information to operate our business and provide our products and services, including processing and fulfilling orders, handling payments, arranging shipping, managing returns, providing customer support, maintaining accounts, and communicating with you about your purchases.

We may use personal information to improve and personalize our website, content, and customer experience; to understand website performance and customer behavior; to develop products, services, and marketing strategies; and to troubleshoot, debug, secure, and maintain our systems.

We may use personal information to send transactional messages, service messages, product updates, marketing emails, SMS messages, cart reminders, promotions, surveys, and requests for ratings or reviews, subject to applicable law and your communication preferences.

We may use personal information for advertising, analytics, attribution, conversion measurement, audience building, suppression of existing customers from prospecting campaigns, retargeting, and other marketing and campaign optimization purposes.

We may use personal information to detect and prevent fraud, abuse, or other unlawful activity; to protect our rights, property, and safety and the rights, property, and safety of others; to comply with legal obligations; and to enforce our terms, agreements, and policies.

We may also use personal information for internal reporting, accounting, tax, recordkeeping, business planning, and corporate transactions such as financing, restructuring, merger, sale, asset transfer, or similar events.

5. Cookies, Pixels, and Similar Technologies

We and our partners may use cookies, pixels, web beacons, tags, SDKs, local storage, scripts, and similar technologies to remember preferences, keep items in your cart, maintain account and checkout functionality, understand site usage, measure advertising performance, attribute sales, personalize content, and support advertising and remarketing.

These technologies may collect identifiers, device information, browsing behavior, order events, cart activity, and engagement data and may associate that information with you or your browser over time.

Our website may use cookies and similar technologies to identify when you have added items to your cart or started checkout so that we can provide service communications and, where permitted, marketing reminders, including cart reminder messages via SMS.

You can manage some cookies through your browser settings, device settings, or any consent management tools we make available. Blocking some cookies may affect site functionality.

6. How We Disclose Personal Information

We may disclose personal information to service providers, contractors, processors, and vendors that perform services on our behalf, including ecommerce hosting, payment processing, order management, fulfillment, shipping, returns, fraud prevention, cloud storage, website hosting, analytics, customer support, communications delivery, marketing operations, and review management.

We may disclose personal information to professional advisors, insurers, auditors, regulators, law enforcement, courts, and other parties when necessary to comply with law, respond to legal process, protect our rights or safety, investigate fraud or security issues, or enforce our agreements.

We may disclose personal information in connection with an actual or proposed merger, acquisition, financing, asset sale, bankruptcy, reorganization, or other business transaction.

We may disclose personal information to advertising, social media, analytics, and measurement partners to help us measure campaigns, understand audiences, suppress existing customers from certain campaigns, attribute conversions, and market our products more effectively.

These partners may include Meta, Google, Pinterest, TikTok, X, and other advertising, social media, analytics, and measurement providers we use from time to time.

Those disclosures may include online identifiers, cookie or device identifiers, internet or browsing activity, commercial information such as purchase events, and customer contact information that has been transformed into hashed form, such as hashed email addresses or hashed phone numbers, for customer matching, audience creation, suppression, attribution, conversion measurement, and advertising.

We do not state that we never disclose customer data to third parties. Instead, we disclose information as described in this Privacy Policy to operate our business, provide services, and support analytics and advertising.

We do not knowingly sell personal information for money in the ordinary sense. However, because we may disclose identifiers, online activity, and hashed customer information to advertising and social media partners for cross-platform matching, targeted advertising, attribution, and similar marketing purposes, those disclosures may be considered a "sale," "sharing," or processing for "targeted advertising" under certain privacy laws.

We may also disclose aggregated, anonymized, or deidentified information that does not identify you, subject to applicable law.

7. SMS and Mobile Messaging

If you opt in to receive SMS or text messages from us, we may use your phone number, consent records, messaging history, order information, and related data to send transactional messages, marketing messages, cart reminders, and review requests, subject to applicable law and your choices.

Opt-in data and consent for text messaging will not be sold, rented, or shared with unaffiliated third parties for their own marketing purposes. We may disclose SMS-related information to messaging platforms, telecom providers, and service providers that help us send and administer text messages and comply with legal obligations.

You may opt out of marketing text messages by following the unsubscribe instructions in the message or contacting us.

8. Third-Party Services and Platforms

Our store and certain commerce functions may be hosted or supported by Shopify and other third-party platforms. We may also use third-party tools for payments, shipping, analytics, customer support, reviews, advertising, social media integrations, and communications delivery.

When you interact with third-party tools, platforms, or links, those third parties may collect, use, and disclose information according to their own privacy notices and terms. We encourage you to review the privacy practices of third parties you interact with.

9. How Long We Keep Personal Information

We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide products and services, complete transactions, maintain business and tax records, comply with legal obligations, resolve disputes, enforce agreements, support security and fraud prevention, and maintain appropriate suppression and preference records.

Retention periods may vary depending on the type of information, the context in which it was collected, applicable legal requirements, and our operational needs.

10. How We Protect Personal Information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet and no method of electronic storage is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of any account credentials you use and for contacting us promptly if you suspect unauthorized activity.

11. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 without appropriate authorization. If you believe a child has provided us personal information, please contact us so that we can review and take appropriate action.

12. Your Choices

You may opt out of marketing emails by using the unsubscribe link in the email. You may opt out of marketing text messages by replying as instructed in the message or by contacting us.

You may be able to limit or control cookies and similar technologies through your browser or device settings and, where available, through any cookie or privacy controls we make available on our website.

Where required by applicable law, we will honor valid opt-out preference signals and similar browser-based privacy controls for sale, sharing, or targeted advertising, such as Global Privacy Control or other legally recognized universal opt-out mechanisms.

13. U.S. State Privacy Rights

Depending on the state where you live and subject to applicable law, you may have the right to know or access the personal information we have collected about you, the categories of sources from which it was collected, the purposes for collection and disclosure, the categories of third parties to whom it was disclosed, and the specific pieces of personal information we hold about you.

Depending on applicable law, you may also have the right to request correction of inaccurate personal information, deletion of personal information, and a portable copy of certain personal information.

You may also have the right to opt out of the sale of personal information, the sharing of personal information for cross-context behavioral advertising, the processing of personal information for targeted advertising, and certain profiling activities, depending on your state of residence and the law that applies to you.

If you are an authorized agent making a request on someone else’s behalf, we may require proof of your authority and may also require verification of the consumer’s identity as permitted by law.

If we deny your privacy request, you may appeal by replying to our response or contacting us at customersupport@gatormagnetics.com with the subject line Privacy Appeal. If your state law gives you a further right to complain to your attorney general or another regulator, we will inform you of that option where required.

We will not discriminate against you for exercising privacy rights that are granted by law.

14. California Privacy Notice

If you are a California resident, California law may give you additional rights, including the right to know about personal information we collect, use, disclose, sell, or share; the right to request deletion; the right to request correction; the right to limit the use and disclosure of sensitive personal information in certain circumstances; and the right to opt out of the sale or sharing of personal information.

For California residents, personal information may include identifiers, customer records information, commercial information, internet or electronic network activity information, approximate geolocation, audio or visual information you provide to us, professional or employment information you choose to submit, inferences, and other information described in this Privacy Policy, to the extent applicable.

As described above, we may disclose identifiers, internet or electronic activity information, commercial information, and hashed customer identifiers to advertising, social media, analytics, and measurement partners. For California residents, some of those disclosures may be considered selling or sharing under California law.

California residents may exercise opt-out rights by using any privacy choices or consent tools we make available, by enabling a legally recognized opt-out preference signal when required, or by contacting us using the information below.

15. Sensitive Personal Information

We do not seek to collect sensitive personal information unless it is reasonably necessary for business operations, legal compliance, fraud prevention, or customer support. If we process sensitive personal information as defined by applicable law, we will do so only as permitted by law and for the purposes disclosed in this Privacy Policy or otherwise disclosed at the time of collection.

16. International Transfers

Your personal information may be processed in the United States and in other countries where we or our service providers operate. Those countries may not provide the same level of data protection as your home jurisdiction. Where applicable, we take steps designed to protect personal information in connection with cross-border transfers as required by law.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the Last Updated date above and post the revised version on our website. Your continued use of our services after an updated policy becomes effective is subject to the revised Privacy Policy, except as otherwise required by law.

18. Contact Us

If you have questions about this Privacy Policy or want to exercise a privacy right, contact us at customersupport@gatormagnetics.com.

You may also contact us through the contact methods made available on gatormagnetics.com.

19. How to Submit a Privacy Request

To request access, correction, deletion, or information about your privacy choices, email customersupport@gatormagnetics.com and include enough information for us to verify your request and respond to you.

To request that we stop using your information for sale, sharing, or targeted advertising where applicable, use any privacy controls we make available on our website, send us your request by email, and where available enable a recognized browser-based opt-out signal.