Refund policy

Returns

Our standard return policy lasts 30 days from the date of purchase. If more than 30 days have passed, we are unable to offer a refund.

To be eligible for a return, the product may show normal use but must not have any physical damage. Items that are physically damaged may not qualify for a refund or may be subject to a partial refund.

Proof of purchase is required to process any return. Please include your receipt or order confirmation inside the return package to ensure proper processing.

Once your return request is approved, we will provide a prepaid return shipping label for your convenience. The cost of the return label will be deducted from your refund amount.

Returns are processed within 3–5 business days after the item is received and inspected. Approved refunds will be issued to the original method of payment.

Original shipping charges are non-refundable. Refunds apply to the returned product(s) only.

Late or Missing Refunds

If you have not received your refund, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank, as processing times can vary.

If you have completed these steps and still have not received your refund, please contact us at customersupport@gatormagnetics.com.

Exchanges

We do not offer exchanges unless a product is confirmed to be defective or damaged upon receipt.

If you believe you received a defective or damaged item, please contact customersupport@gatormagnetics.com
 with details and photos of the issue. Once reviewed and approved, we will provide return instructions.

Approved returns for defective or damaged products should be sent to:

Gator Magnetics
1101 Stinson Blvd NE
Suite 117
Minneapolis, MN 55413
United States

Shipping

To return your product, mail it to the address listed above after receiving return approval.

Depending on your location, shipping times may vary.

If you are returning an item valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of returned items without tracking.

For any additional questions, please contact customersupport@gatormagnetics.com.

Where to Buy

Buying directly from our site is the best way support our small business.

If you wish to purchase elsewhere, please buy only from an authorized seller.

Gator Magnetics red magnetic hooks hold a paint roller, a cordless drill, a socket wrench, a hammer, a circular saw, and a black tool bag, all secured on a flat steel wall panel, demonstrating organized van tools storage.

Now Available In-Store at All Menards Locations

Note: For the retailers listed below, buy online or confirm in-store availability before shopping.

Red Gator Magnetics hooks hold a coiled extension cord and a pair of gloves on a flat steel toolbox wall, demonstrating the heavy-duty, tool-free installation and strong magnetic grip of gator hooks magnetic for efficient workshop organization.
Two red Gator Magnetics magnetic hooks securely hold a bright red backpack and a gray tool bag on a flat steel wall panel, demonstrating how to store backpacks and bags efficiently without drilling or permanent damage.
A red magnetic hook from Gator Magnetics is attached to a vertical steel wall panel, holding a coil of electrical cords and a yellow resin funnel, demonstrating sturdy and tool-free storage suitable for workshops or pole barns with an outdoor paper towel holder concept in mind.
Three Gator Magnetics red alligator hooks for hanging hold a pumpkin, a brown leather tote bag, and a yellow fuel container on a flat steel wall panel in a garage.
A Gator Magnetics magnetic mesh basket holds assorted hand tools and a utility knife on a flat steel wall panel inside a workshop, showcasing effortless tool-free installation and flexible, heavy-duty storage.
A Gator Magnetics red magnetic hook holds a tape measure and a coiled extension cord on a 16 gauge galvanized steel wall panel in a workshop, showcasing easy, tool-free installation with a heavy-duty magnet for secure, repositionable storage.
Red Gator Magnetics hooks hold backpacks on a flat steel wall panel inside a garage, demonstrating a practical solution for where to store backpacks in house without drilling or permanent damage.
A Gator Magnetics red magnetic hook attached to a flat steel wall panel in a garage holds a handheld blower by its curved handle, demonstrating how to hang blower in garage with effortless, tool-free installation and strong holding power.
A Gator Magnetics red magnetic hook secures a heavy-duty roll of professional-grade blue painter's tape against a flat steel garage wall panel, showcasing easy, tool-free storage and organization.

USA Designed & Operated

Top-notch quality & customer service.

Fast Shipping

Most orders delivered in 3-5 days.

Returns & Exchanges

Our standard policy lasts 30 days.